SERVICE WE PROVIDE ON-PREMISES IT SUPPORT
GBP process support and compliance
- Incident Management
- Problem Management
- Service Request Management
- Change Management
- Knowledge Management
- Asset and Inventory Management
Installations, Moves, Adds and Changes (IMACS).
- Servers, Storage, Desktop, Laptops, Thinclients.
- Local Procurement.
- Infrastructure Security, Firewalls, Accesspoints and Antivirus.
- Backup Tapes and Media Management.
- Print and Imaging Services
- Mobile Device and Portable computing
Parts Replacements and Breakfixs
- RAMs, HDD (Harddrive disk), SDD (Solid State Drive), Processors, Motherboards.
- Print-Head fixing and Imaging breakfix.
- Smart Phone Reparation. (Iphone, Samsung, Hawaui) out of warranties.
- Laptop Screen, Keyboard, WANs Cards upgradations