ONSITE Home IT Support
Home based IT Support is only applicable to resident address to following regions.
Onsite Home IT Support PRicies
Below price only applicable to individual with residential address not commercial address. (Below price excludes Tax)
Currently home-based onsite IT Support intervention available to residential address to below regional cities.
Frequently asked questions
With Smart home transformation, we provide complete IoT support to residential address. Prices are affordable as per home based breakfix and installation support.
Above prices includes initial telephonic and Remote Access support with prices listed above. If issue isn’t resolved remotely, our technician visits onsite for intervention to assist physically as per appointment.
Yes, depending on priority, laptop broken, or operating system corruptions or might be user availability we can provide support during weekend with additional allowance rate for travel during 09h00-18h00. Only applicable with engaged contract.
No, company owned devices are not included in home IT support because they are only managed and property of company owner not employee. Above prices only includes device owned by you personally not given by company. This also includes Modems or Routers provided by ISP (like Orange).
Our technician will assist you with all queries to ensure you can contact ISP or your employed company IT Team to ensure he can able to assist you but not taking responsibility to fix or install on it own.
For non-engaged contract: Depending if Day rate support or Hourly Support, you can pay in Cash, or Card machine available with Technician. Invoice will be sent via email upon confirmation of payment.
We accept bank transfer with bank receipt screenshot sent via email to firstname.lastname@example.org.
For Engaged contract : We accept payment via card, cheque, cash or bank transfer at end of month.
Above cost excludes VAT or Sales Tax. Invoice will includes cost with Additional charges.
Depending on number of devices, Yes we can make exemption to add home-based business. But this doesn’t any business technical support or servers support.
Our clients say
Do you need business IT Support
Review our pricing for enterprise based support
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